Last Updated: July 15, 2026

Welcome to PetyHaven.com. By accessing or using our website, you agree to be bound by these Terms of Use and our Privacy Policy. If you do not agree with any part of these terms, please do not use our website.

1. Use of the Site

You may use this website for lawful purposes only. You agree not to use our site to transmit any material that is unlawful, harmful, threatening, abusive, harassing, defamatory, vulgar, or otherwise objectionable. You are responsible for ensuring that your account information (if you create one) is accurate and secure.

2. Orders & Fulfillment

• Order Acceptance: All orders placed through our website are subject to our acceptance. We reserve the right to refuse or cancel any order for reasons including, but not limited to, product availability, errors in pricing, or suspicion of fraud.
• Dropshipping Disclosure: PetyHaven acts as an intermediary for pet products sourced from high-quality third-party suppliers and fulfillment centers. By placing an order, you acknowledge that items may be shipped from different USA-based depots, which may result in your order arriving in separate packages.

3. Product Descriptions & Accuracy

We strive to ensure that all information on our site—including product images, descriptions, and pricing—is accurate. However, we do not warrant that product descriptions or other content are error-free. If a product offered by PetyHaven is not as described, your sole remedy is to return it in accordance with our Return & Refund Policy.

4. Limitation of Liability

To the maximum extent permitted by law, PetyHaven shall not be liable for any indirect, incidental, special, or consequential damages resulting from the use or inability to use our products. Our total liability for any claim arising out of or relating to your purchase shall not exceed the price you paid for the product.

5. Intellectual Property

All content on this website, including text, graphics, logos, images, and software, is the property of PetyHaven or its content suppliers and is protected by international copyright laws. You may not reproduce, distribute, or display any part of this site without our express written permission.

6. Third-Party Links

Our website may contain links to third-party websites (e.g., social media pages or shipping carriers). These links are provided for your convenience only. We have no control over the content or practices of these third-party sites and assume no responsibility for them.

7. Governing Law

These Terms of Use shall be governed by and construed in accordance with the laws applicable to your jurisdiction of operation. Any disputes arising under these terms shall be subject to the exclusive jurisdiction of the courts in your region.

8. Changes to Terms

We reserve the right to modify these Terms of Use at any time. Changes will be effective immediately upon posting to the website. Your continued use of the site following the posting of changes constitutes your acceptance of such changes.

9. Contact Information

If you have any questions or concerns regarding these Terms of Use, please contact us at:

admin@petihaven.com

www.petyhaven.com