PetyHaven

Our website address is: https://petyhaven.com.

1. Data We Collect & Why

When visitors leave comments, we collect the data shown in the form, the visitor’s IP address, and browser user agent string to help spam detection.

For E-commerce Orders: When you purchase from our store, we collect personal information such as your name, billing address, shipping address, email address, phone number, and payment details. We collect this to:

• Process and fulfill your orders.
• Communicate with you regarding your shipment status.
• Prevent fraud and ensure secure transactions.

2. Media

If you upload images, avoid uploading images with embedded location data (EXIF GPS). Visitors can download and extract this data from site images.

3. Cookies

We use cookies to save your name, email, and preferences for convenience. Login cookies last two days, and screen options cookies last a year. If you select “Remember Me,” your login persists for two weeks.

Third-Party Cookies: We use third-party tools (such as analytics or advertising pixels) to improve your shopping experience and show relevant product advertisements.

4. Who We Share Your Data With (CRITICAL FOR DROPSHIPPING)

To fulfill your orders, we share your shipping information (Name, Address, Phone Number) with our fulfillment partners, including CJ Dropshipping. This is necessary to facilitate the delivery of your items from our USA-based depots directly to your door.

We also share data with our payment processors (e.g., PayPal, Stripe, or WooCommerce Payments) to complete your transaction securely.

5. How Long We Retain Your Data

Comments and their metadata are retained indefinitely. For registered users, we store the personal information provided in your profile. You can view, edit, or delete this info at any time. We retain order information for at least [e.g., 7 years] to comply with tax and legal record-keeping requirements.

6. Embedded Content

Articles may include embedded content (videos, images, etc.). These sites may collect data about you, use cookies, and monitor your interaction with that content as if you had visited their website directly.

7. Your Data Rights

If you have an account or have left comments, you can request an exported file of the data we hold about you or request that we erase your personal data. This does not include data we are legally obligated to keep for administrative, tax, or security purposes.

8. Where Your Data Is Sent

Visitor comments are checked through an automated spam detection service. Order data is transmitted to our secure fulfillment partners to ensure your products are shipped promptly.